Shipping and return policy
Shipping Policy for Status Fortis LLC
Last updated: 2025-04-06
Thank you for shopping at www.statusfortis.lt. We’re committed to delivering your honey safely, quickly, and with care. Below you’ll find all the details regarding shipping, delivery times, and fees.
1. Where we ship
We currently ship to:
– The United Kingdom
– The European Union
– Select international destinations (please contact us if your country is not listed at checkout)
2. Processing times
Orders are processed within 1–2 business days (Monday–Friday, excluding holidays).
You will receive a confirmation email once your order has been shipped.
3. Delivery times
Estimated delivery times:
– UK: 2–5 business days
– EU: 3–7 business days
– International: 5–14 business days
Please note: delivery times are estimated and may be affected by postal delays, customs clearance, or public holidays.
4. Shipping rates
Shipping costs are calculated at checkout based on the delivery location and weight of the order.
We may offer **free shipping** for qualifying orders. If applicable, this will be automatically applied at checkout.
5. Tracking
All orders are shipped with tracking. You will receive a tracking number via email once your parcel is dispatched.
6. Customs and import taxes
Buyers are responsible for any customs and import taxes that may apply. Status Fortis LLC is not responsible for delays due to customs.
7. Lost or damaged packages
If your package is lost or arrives damaged, please contact us at info@statusfortis.lt within 7 days of delivery. We’ll investigate the issue and offer a replacement or refund where applicable.
8. Incorrect address
Please double-check your shipping address before placing the order. We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.
9. Questions?
For any questions about your order or shipping, feel free to contact us:
Email: info@statusfortis.lt
Thank you for choosing Status Fortis LLC. We appreciate your trust in our honey and our service.